SHIPPING POLICY

We believe delivery should be as considered as the product itself.

Orders are processed within 2–5 working days, excluding weekends and public holidays.

Dispatch confirmation and tracking details are shared once the order is shipped.

Timelines are indicative and may vary due to courier operations, weather conditions, or regional restrictions.

Shipping charges, if applicable, are displayed clearly at checkout before payment.

Promotional or complimentary shipping offers may be time-bound and subject to change.

Currently, subtle. ships within India only, unless explicitly stated otherwise.

If international shipping is introduced, duties, customs charges, and taxes will be borne by the customer and communicated at checkout.

Once an order is handed over to the courier partner:

Transit handling is managed by the courier
Delays caused by courier operations or force majeure events are outside our control

We will assist with tracking and escalation where possible.

If delivery fails due to:

The shipment may be returned to origin. Re-shipping charges, if applicable, will be borne by the customer.

SUBTLE.