Tracking details are shared once your order is dispatched.
Frequently Asked Questions
Can I cancel my order?
Yes, before dispatch. Once shipped, cancellations are not possible.
Do you offer refunds?
No. Eligible exchanges are processed via store credit only.
How do I choose the right size?
Each product page includes fit notes and model references. Our Size Guide provides additional clarity.
What if I receive a faulty product?
Contact us within 24 hours with images or videos. If verified, we’ll assist with a resolution.
Will sold-out items return?
Some pieces may return. Many won’t. We produce in limited quantities by design.
How can I contact support?
Email us at support@houseofsubtle.in
We usually respond within 24–48 working hours